Privacy Policy — jljlee Casino Philippines

This Privacy Policy applies to all personal data collected, processed, stored, and used by jljlee in connection with your use of the jljlee online gaming platform accessible at jljlee.vip and all related services, features, and content (collectively, the "Platform").

This Policy applies to all persons who register an account with jljlee, access the Platform as a guest, or otherwise interact with jljlee's services — whether from Metro Manila, Cebu, Davao, Quezon City, or any other location in the Philippines or elsewhere.

This Privacy Policy is issued by jljlee in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as administered and enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account with jljlee and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein, to the extent that consent is the applicable legal basis for the processing activity in question.

jljlee collects personal data that is necessary, adequate, and not excessive relative to the purposes for which it is collected, in accordance with the data minimization principle of the Philippine Data Privacy Act. The categories of personal data we collect are as follows:

jljlee does not collect sensitive personal information as defined under Section 3(l) of the Data Privacy Act (such as health records, political opinions, religious beliefs, or genetic data) except where explicitly required by law — for example, medical documentation may be requested in specific responsible gaming self-exclusion scenarios.

jljlee collects your personal data through the following methods:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or adjust your account settings, you directly provide personal data to jljlee.
• Automatically during Platform use: When you access and use the Platform, jljlee automatically collects Technical Data (IP address, device information, session data, browser type) through server logs, cookies, and similar tracking technologies. This collection is necessary for security monitoring, fraud detection, and Platform performance optimization.
• From payment service providers: When you make a deposit or withdrawal via GCash, PayMaya, or a Philippine bank, jljlee receives transaction confirmation data from the relevant payment service provider, including transaction reference numbers and timestamps.
• From identity verification service providers: During KYC processing, jljlee may use third-party identity verification services to validate the authenticity of government ID documents. These providers process your ID image data on jljlee's behalf under strict data processing agreements.
• From regulatory authorities: PAGCOR or other competent authorities may provide jljlee with information relevant to compliance with gaming regulations, including self-exclusion registry data.

jljlee processes your personal data only for specified, explicit, and legitimate purposes. The purposes for which jljlee uses your personal data are:

1. Account Registration and Management: To create, maintain, verify, and administer your jljlee account, including age verification and identity confirmation required by PAGCOR regulations.
2. Gameplay and Platform Services: To provide access to games, process wagers, display results, maintain game session records, and deliver all features and services available on the jljlee Platform.
3. Payment Processing: To process deposits and withdrawals via GCash, PayMaya, and Philippine banking channels, including verifying payment method ownership and maintaining transaction records for accounting and audit purposes.
4. KYC and AML Compliance: To verify player identities, comply with Know Your Customer requirements, conduct Anti-Money Laundering (AMLA) monitoring, and report suspicious transactions to the appropriate authorities as required by Philippine law.
5. Security and Fraud Prevention: To monitor login activity, detect and prevent unauthorized account access, identify fraudulent transactions, and maintain the security and integrity of the Platform.
6. Responsible Gaming: To monitor gaming behaviour for signs of potential problem gambling, administer deposit limits, session timers, and self-exclusion tools, and comply with responsible gaming obligations under PAGCOR's regulatory framework.
7. Customer Support: To respond to your enquiries, resolve complaints, and provide assistance with account, payment, or gaming issues.
8. Legal and Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR regulations, court orders, and other legal obligations to which jljlee is subject.
9. Marketing Communications (with consent): To send you information about promotions, bonuses, new games, and Platform updates where you have provided consent. You may withdraw this consent at any time through your account notification settings.
10. Platform Improvement: To analyse aggregated and anonymised usage data for the purpose of improving the Platform's features, performance, and user experience.

Under the Philippine Data Privacy Act of 2012, jljlee processes personal data on the following legal bases:

jljlee does not sell your personal data to third parties. jljlee shares your personal data only in the following circumstances, and only to the extent necessary for the stated purpose:

• Game Providers: When you play games from third-party providers (JILI, PG Soft, Pragmatic Play, etc.) through the jljlee Platform, your account identifier, session data, and wager information are shared with the relevant provider to operate the game. Game providers are bound by data processing agreements that restrict their use of your data to game operation purposes only.
• Payment Service Providers: Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank as necessary to process deposits and withdrawals. These providers are subject to their own privacy policies and Philippine BSP data security requirements.
• Identity Verification Providers: KYC document images are processed by third-party identity verification service providers engaged by jljlee under strict data processing agreements. These providers act as Personal Information Processors under jljlee's instructions and may not use your KYC data for any other purpose.
• Regulatory Authorities: jljlee is required by Philippine law to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities in response to lawful requests, court orders, or regulatory requirements.
• Professional Advisers: jljlee may share data with legal, accounting, or other professional advisers under obligations of confidentiality where necessary for the operation of jljlee's business.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets involving jljlee, your personal data may be transferred to the acquiring entity, provided the acquirer agrees to handle your data in accordance with this Privacy Policy and applicable Philippine law.

jljlee retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or regulatory requirements. Retention periods are determined by the nature of the data and the applicable legal obligations.

Upon expiry of the applicable retention period, jljlee will securely delete or anonymise personal data in accordance with its data disposal procedures, unless further retention is required by a specific legal obligation.

jljlee implements technical and organisational security measures appropriate to the nature of the personal data held and the risks presented by its processing. These measures include, but are not limited to:

• Encryption in Transit: All data transmitted between your device and the jljlee Platform is encrypted using TLS 1.3. This applies to all sessions, regardless of whether you are on WiFi or mobile data.
• Encryption at Rest: Sensitive data stored on jljlee's servers — including KYC documents, financial records, and password hashes — is encrypted at rest using AES-256 encryption.
• Password Security: Passwords are stored as salted bcrypt hashes. jljlee never stores plaintext passwords and cannot recover your password — only reset it through verified channels.
• Access Controls: Access to personal data within jljlee's systems is restricted on a need-to-know basis. Staff with access to personal data undergo background checks and are bound by confidentiality obligations.
• Two-Factor Authentication: jljlee offers and strongly recommends 2FA for all player accounts to protect against unauthorized access even in the event of credential compromise.
• Penetration Testing and Security Audits: jljlee's Platform undergoes regular security assessments by qualified third parties to identify and remediate vulnerabilities.
• Intrusion Detection: jljlee operates real-time intrusion detection and anomaly monitoring systems to identify and respond to potential security incidents promptly.

jljlee uses cookies and similar tracking technologies to operate the Platform, maintain your login session, and improve your experience. The types of cookies jljlee uses are:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in during a gaming session. Without these cookies, the Platform cannot operate. No consent is required for strictly necessary cookies under the DPA.
• Security Cookies: Used to detect and prevent fraudulent activity, including CSRF protection tokens and login anomaly detection markers.
• Performance Cookies: Collect anonymised data about how players use the Platform — which pages are visited most frequently, load times, error rates — used to improve Platform performance. These cookies do not identify individual users.
• Functionality Cookies: Store your preferences such as language settings, game preferences, and responsible gaming settings to personalise your Platform experience.
• Analytics Cookies (with consent): Where you have provided consent, jljlee may use analytics tools to analyse Platform usage patterns at an aggregated level for product improvement purposes.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing the jljlee Platform. Disabling other cookie categories will not prevent Platform access but may affect certain features and personalisation.

jljlee is a real-money gaming platform strictly restricted to persons aged 21 years and above in accordance with PAGCOR regulations governing online gaming in the Philippines. jljlee does not knowingly collect personal data from anyone under the age of 21.

Age verification is a mandatory part of the jljlee account registration and KYC process. If jljlee discovers that an account has been created by, or personal data has been collected from, a person under the age of 21, jljlee will:

1. Immediately suspend the account and terminate access to the Platform.
2. Delete all personal data associated with the underage account as promptly as is consistent with applicable legal obligations.
3. Return any real-money balance to the payment method from which it was deposited.
4. Notify PAGCOR as required by applicable regulatory reporting obligations.

To exercise any of the data rights described in this Privacy Policy — including rights of access, rectification, erasure, objection, or portability — please contact jljlee's Data Protection Officer through the contact methods listed in Section 15. Your request must include sufficient information to allow jljlee to verify your identity before processing any data rights request.

Response timeframes:

• Acknowledgement of receipt: within 3 business days.
• Access and portability requests: within 15 business days of identity verification.
• Rectification requests: within 10 business days of identity verification.
• Erasure and objection requests: within 15 business days, subject to assessment of applicable legal retention obligations.

jljlee will not charge a fee for processing data rights requests except in cases of manifestly unfounded or excessive requests, in which case jljlee may charge a reasonable administrative fee or decline to act on the request, subject to notification of the reasons.

If you are dissatisfied with jljlee's response to any data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through its official complaint process.

In the event of a personal data breach that is likely to result in a real risk of serious harm to affected players, jljlee will comply with its notification obligations under the Philippine Data Privacy Act and the National Privacy Commission's Circular on Personal Data Breach Management.

Specifically, jljlee will:

1. Notify the National Privacy Commission within 72 hours of becoming aware of a notifiable personal data breach, providing details of the nature of the breach, the categories and approximate number of data subjects affected, and the likely consequences.
2. Notify affected players without undue delay where the breach is likely to result in a high risk to their rights and freedoms — via email, in-account notification, or other appropriate direct communication channel.
3. Take immediate steps to contain and remediate the breach, including technical countermeasures, credential resets where necessary, and engagement of cybersecurity professionals where appropriate.

jljlee's primary operations are based in and directed at the Philippines. However, certain service providers engaged by jljlee — such as international game providers, cloud infrastructure services, and identity verification platforms — may process or store data on servers located outside the Philippines.

Where personal data is transferred outside the Philippines, jljlee takes the following steps to ensure adequate protection in accordance with the Data Privacy Act:

• jljlee only transfers data to jurisdictions that have been assessed as providing an adequate level of data protection, or where appropriate contractual safeguards (such as data processing agreements incorporating standard contractual clauses) are in place.
• All third-party service providers processing jljlee player data outside the Philippines are bound by data processing agreements that impose data protection obligations equivalent to those required under Philippine law.
• jljlee maintains a register of all cross-border data transfers and the applicable safeguards in place for each transfer, which is available to the National Privacy Commission upon lawful request.

jljlee may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. The most current version of this Privacy Policy is always available at jljlee.vip/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision.

For material changes to this Privacy Policy — changes that significantly affect your rights or the way jljlee processes your personal data — jljlee will provide notice via in-account notification or email to the registered contact address at least 30 days before the changes take effect, giving you the opportunity to review the changes and, where the legal basis for processing is consent, to withdraw that consent if you do not agree.

Continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any changes, you should cease using the Platform and may request account closure and data deletion (subject to legal retention obligations) through our support team.

jljlee has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act of 2012. The DPO is the primary point of contact for all data privacy matters, including data rights requests, privacy complaints, and data protection enquiries.

Contact the jljlee Data Protection Officer:

• Email: [email protected] — mark your subject line "DATA PRIVACY REQUEST" or "DPO ENQUIRY" for priority routing to the DPO team.
• Live Chat: Available 24/7 from the Platform — mention "data privacy" and your enquiry will be escalated to the DPO team within one business day.

For complaints that cannot be resolved through jljlee's internal process, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at [email protected] or through their official complaints portal.